Frequently Asked Questions

Fresh, made-to-order snacks prepared with care and hygienically packed. Pickup or delivery based on availability.

Frequently Asked Question

Do I need to pre-order or can I order same day?

Pre-order is required for all starters and combo items to ensure quality and freshness. For chaat and drinks, you can place an order 2–3 hours in advance, as everything is prepared fresh before
serving.

We recommend placing your order at least 24 hours in advance to ensure availability and proper preparation. For chaat items and drinks, 2–3 hours notice may still be accepted based on availability.
Pickup is available between 11:00 AM to 9:00 PM. Your order will typically be ready around 3 hours after confirmation, depending on the items and order size. Exact pickup time will be shared when your order is confirmed.

We serve all areas within Calgary, along with select nearby locations. Delivery availability and charges may vary depending on your location, which will be confirmed when you place your order.

Yes, we do offer delivery outside Calgary—including Edmonton and nearby areas—for bulk or party orders above $250. Delivery charges and timing will be discussed and confirmed based on the location and order size.

Delivery charges are calculated based on your location and distance (km) from us. The exact delivery fee will be shared with you during order confirmation.
The spice level is completely customizable based on your preference. Since every order is prepared fresh and individually, you can choose mild, medium, or extra spicy.
Yes, all orders are prepared fresh, so you can fully customize the spice level to your preference—mild, medium, or extra spicy.
Our menu is divided into four main categories: Chaat (including our signature Kolkata-style phuchka), Starters, Combo meals, and Drinks. We focus on a limited, quality-driven menu rather than offering too many items, ensuring every dish is prepared fresh and maintains authentic taste.

Yes, we offer a variety of vegetarian options, especially across our chaat and combo selections. Many of our items are naturally vegetarian, making it a great choice for those looking for flavorful
vegetarian street food.

Yes, we offer party orders, bulk orders, and catering services for gatherings, events, and
celebrations. We can customize the menu based on your requirements to ensure a smooth and enjoyable food experience for your guests.

Yes, we do accept custom orders based on your preferences. Whether it’s adjusting spice levels, modifying items, or planning for a special occasion, feel free to discuss your requirements with us—we’ll do our best to accommodate.

Yes, since everything is made fresh from scratch, we can accommodate certain ingredient modifications based on your preference. Please let us know your requirements while placing the
order, and we’ll do our best to adjust accordingly.

Yes, we provide catering for events, parties, and birthdays. We can customize the menu based on your requirements to ensure a smooth and enjoyable experience for your guests.

We accept Interac e-Transfer, cash, and card payments. Please note: credit card payments may include a small additional fee.

Yes, a 20% advance payment is required to confirm your order. The remaining amount can be paid at the time of pickup or after delivery.

Yes, cash on delivery is available. However, a 20% advance payment is required to confirm your order. The remaining amount can be paid at the time of delivery.

We do our best to accommodate dietary preferences, but our kitchen handles a variety of ingredients, so we cannot guarantee a completely allergen-free environment. If you have any allergies or dietary concerns, please inform us in advance—we’ll guide you on the best available options.

We don’t try to be everything—we focus on doing one thing right. Kolkata Bites is built around
authentic Kolkata street food, not a generic Indian menu. Every item is prepared fresh to order,
using traditional flavors without modifying it to suit mass taste. What sets us apart: Authentic Kolkata taste you won’t easily find in Calgary, made fresh for every order, focused quality-driven menu, and built by founders with real food industry experience.

While phuchka and pani puri may look similar, the taste is very different. Kolkata-style phuchka uses imli (tamarind) as the main base, giving it a more tangy, spicy, and bold flavor compared to the
sweeter pani puri commonly found elsewhere. The filling, spice mix, and overall taste profile are also more intense.

You can reach us quickly via WhatsApp or phone call. For faster response and order coordination, we recommend contacting us on WhatsApp.

Experience the Taste, Order Fresh

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